Shipping policy

 

📦 Shipping and Delivery

1. Required Information

Please make sure the following details are accurate and complete when placing your order:

  • Recipient’s full name

  • Active phone number

  • Complete delivery address

Incomplete or incorrect information may result in delivery delays or returned shipments.

2. Identity Verification

For security reasons, the courier may request a valid ID to verify that the recipient’s name matches the shipping label before releasing the package.

3. Important Notes

  • We recommend ensuring that you or an authorized person are present at the delivery location during the expected delivery window.

  • Please inspect your package carefully upon receipt.

    • If you notice any visible damage or missing items, contact us immediately before accepting the delivery.

  • Once the order is accepted, responsibility for the item passes to the customer.